What does CBB Bank do with your personal information?
You receive a Privacy Notice when you open an account or become a new customer of CBB Bank. Additionally, we provide you with an annual update of our Privacy Notice for you as long as you remain an active customer. This notice explains how we handle and share your personal information, and tells you how you can act to limit the sharing of certain information within our corporate family of affiliated companies.
View Policy Notice.
We believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While the collection and use of information is critical to quality service, we recognize that one of our most important assets is our customers' trust. We will maintain standards to protect the privacy and security of your information, we will provide a summary of our policies and practices to you on a regular basis.
We have policies in place that restrict access to nonpublic personal information about you to those employees who have a need to know that information (for example, to provide products or services to you). We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
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Information We Collect and Use
We collect nonpublic personal information about you in order to administer our business and provide you with products and services. We use the information to protect and administer your records, accounts, and funds; to communicate with you; to comply with applicable laws and regulations; and to help us design and improve our products and services. Nonpublic personal information is any information about you that is not generally available to the public. (Examples of public information include items such as information readily available in a telephone book or a publicly recorded document such as a mortgage or a securities filing.) We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms (such as your name, address, social security number, assets and income),
- Information about your transactions with us, our affiliates, or others (such as your account balance, payment history, parties to transactions, and credit usage), and
- Information we receive from a consumer-reporting agency (such as your creditworthiness and credit history).
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
If you decide to close your account(s) or you are no longer an active customer, we will retain your records for as long as required by law. We will continue to treat your personally identifying information as described in this notice, as amended from time to time.