Like most people today, you probably manage your finances online or on your phone. Whether transferring funds, paying bills or checking your balance, online and mobile banking offers convenience we've come to rely on.

But with that convenience comes an added layer of security threats.

Rest assured that CBB is committed to protecting your money whether you bank online or with our app.

Secure Online Banking with CBB Bank

CBB Bank's Online Banking service incorporates cybersecurity features that give you greater online safety and peace of mind as you manage your money. Our comprehensive security approach includes:

• Encryption Technology: When you access your accounts and perform transactions on CBB Bank Online Banking, your information is protected by advanced encryption technology, including Secure Socket Layer (SSL).
• Multi-Factor Authentication: This critical security feature prevents unauthorized access to your accounts by requiring multiple verification steps. It also reinforces that you're on a valid website through the use of an authentication image, a personalized phrase and challenge questions known only to you.
• Date/Time Stamp Verification: Every time you sign on to CBB Online Banking, the date and time of your last login is displayed on the top left portion of the screen. This feature allows you to quickly spot potential unauthorized account access if you don't recognize the most recent login time.
• Inactive Session Timeouts: If your online banking session remains inactive for several minutes after signing on, your session will automatically "time out." This prevents unauthorized access if you step away from your device without logging out.

Simple Steps for Even More Online Protection

While we've implemented a security technology to safeguard your personal information, we encourage a partnership in security. The best protection comes when both CBB Bank and you take proactive measures. Here are simple steps to add an extra layer of protection to your online experience:

• Install and maintain up-to-date antivirus and anti-spyware software: These tools are your first line of defense against malicious software that could compromise your information.
• Consider anti-keylogging software: This specialized security software can detect hidden keystroke logging malware and encrypt the keystrokes made on your keyboard.
• Activate your firewall: A properly configured firewall prevents unauthorized users from gaining access to your computer or monitoring transfers of information to and from it.
• Keep software current: Download and install operating system and software updates (sometimes called patches or service packs) when they become available.
• Update your browser: Outdated browsers may contain security flaws that can be exploited. Make sure your browser software is up to date.
• Monitor account activity: Check your account activity frequently to detect potential fraud earlier and minimize any impact.

Mobile Banking Safety: Protecting Your Finances On The Go

Our mobile banking offers the full encryption and security services that we use for online banking. However, mobile banking requires that you take additional safety precautions. Here are essential smartphone cybersecurity tips to take:

Secure Your Device from Unauthorized Users

• Ensure your phone automatically locks after a period of inactivity.
• Use a strong alphanumeric password to unlock your device.

Be Cautious with Wi-Fi

• Avoid using public Wi-Fi hotspots for banking.
• Access only secure Wi-Fi or your carrier's network data connection.
• Disable Wi-Fi when not in use to prevent accidental connections to unsecured networks.

Maximize Security Features

• Take advantage of all security features offered by your mobile device and carrier.
• Be sure to activate alerts on your CBB Bank's mobile app.

Never Text Sensitive Information

• Never send your PIN, account number, social security numbers or passwords via text.
• Note: CBB Bank will never send or request personal information through text messaging.

Always Log Out Completely

• Be sure to log out of your account when finished your banking session.

Monitor Device Performance

• Keep an eye on your phone. If it starts performing differently after (responding slowly or draining battery quickly), this could indicate infection on some kind of malware.
• Take your device to your carrier for inspection if you notice unusual behavior.

Keep Software Updated

• Update your mobile device regularly, just like with your computer.

Download Apps from Trusted Sources Only

• Download apps only from reputable sources.
• Be sure to download the most recent versions of our apps and keep them updated.

Committed to Keeping Your Protected

Our commitment to building relationships one customer at a time means we're completely dedicated to your financial security. While we implement sophisticated technological safeguards on our end, your vigilance forms the other half of a comprehensive security approach. Together, we create a powerful defense system that protects your finances and brings you peace of mind.